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Chocolat Lamontagne Inc.

« With Fidelio, my company’s efficiency increased by at least 10%. »

Company : Chocolat Lamontagne Inc.
Comptroller : Nathalie Demers
Industry : Fundraising chocolate manufacturing and distribution

The challenge

In business for over thirty years, Chocolat Lamontagne has known an important growth since 2005, at which moment they started getting industrial contracts in the US. Working in the fundraising industry, the business needs to deal with big transactional volumes and non-standardized processes on a daily basis.

Furthermore, the business’s clients were claiming more and more information and Lamontagne’s DOS systems could neither provide this information, nor support the business’ multiple processes any longer.

Difference made by Fidelio

System stability
Flexibility to adapt to idiosyncratic processes
Drill-down capacity throughout the entire system
Lot traceability
Motivated and perseverant team

The ROIs

10% increase in global efficiency
Precise costs calculation
Less stocktaking required
Automated management of multiple bonuses with matrices
Decrease in the required warehouse staff

Company profile

Revenue: 25 M $
Number of employees: 100-150
Location: Sherbrooke
In business since: 1980
Implementation: 2009

Fidelio modules used

Finance, sales, purchasing, inventory, manufacturing, service, payroll