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« Fidelio is very stable. In 5 years, we’ve had no production interruption. »

Company : Isolofoam
CIO : Martin Deblois
Industry : Manufacture of insulating polystyrene expanding foam

The challenge

In business since 1970, Isolofoam differentiates from its competition by its capacity to elaborate innovative insulating products. The growth the company has experienced since the last decade has required processes refining.

Before then, Isolofoam was using two different systems at the same time. Bogs and data corruption were part of the daily reality. Little information was available concerning the activities.

Difference made by Fidelio

System flexibility and stability
Ease of learning for new employees
Process improvement suggestions
Order process automation
Availability of reports by attributes
Sustained implication of Commsoft’s leaders throughout the implementation

The ROIs

Complete elimination of system interruptions
Considerable increase of the orders without staff addition
Better control on the reps’ activities
Productivity increase through better information availability
Expansion made possible through return on investment

Company profile

Number of employees: 70
Location: Sainte-Marie-de-Beauce
In business since: 1970
Implementation: 2008

Fidelio modules used

Finance, sales, CRM, purchasing, inventory, manufacturing, service, scheduling