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J.U. Houle Distribution

« We have greatly improved the profitability of our business. According to the profitability indicators of our industry, we note that we make a net margin similar to the biggest players. They are national and international companies. So, as an SME from Quebec, we are very proud of these results.

The accuracy of information is higher due to the integration of Fidelio and that makes all the difference in terms of profitability in a competitive market like ours. »

Company : J.U. Houle Distribution
Vice-president : Pierre Houle
Industry : Plumbing and heating products distribution as well as municipal and industrial products.

The challenge

J.U. Houle is specialized in plumbing and heating products distribution as well as municipal and industrial quality products. They offer first class technical expertise. Firmly implanted in Centre-du-Québec’s industrial background, the company supplies plumbing-heating contractors, specialized stores, hardware stores, institutes, industries as well as municipalities and contractors working on municipal infrastructure projects.

The computer system previously used by J.U. Houle was very limited to the functional level, was not flexible and depended on one person for its maintenance. The system was unable to meet the future needs of the company which wanted to increase its efficiency and profitability with an advanced system developed with modern technologies.

Difference made by Fidelio

A 100% integrated system
Ability to meet current and future needs
Ability to customize the system according to specific needs
Accuracy of information across the system
Real-time reports, easy to develop
Purchase forecast automation
Easy to change price lists

The ROIs

Increase of net margin
Fill rate over 95%
Improve profits by product, by product line
Increase visibility of all activities
Increased control of sales discounts

Company profile

Number of employees: 50
Location: Victoriaville
In business since: 1957
Implementation: 2013 Website:

Fidelio modules used

Finance, sales, purchasing, inventory, ecommerce