Testimonials
Our expertise, your success
Company: Stelpro Design Inc,
CIO: Jonathan Gagné
Implementation: 2007
Industry: Manufacturer of electric heaters, ventilation units, heating cables and electronic controls
Number of employees: 400
Location: Saint-Bruno-de-Montarville
In business since: 1986
Website: www.stelpro.com
The challenge:
For over 10 years, Stelpro Design Inc. has been growing exponentially. In 2000, the company was using a customer computer system running in a UNIX environment. Over the years, management found itself needing more and more real time reports to better manage their growth. Manufacturing operations meant that the system needed to be integrated to a central application to get the necessary information. Clients were increasingly pressuring the company to get their invoices by email. Stelpro’s systems were quickly becoming outdated.
“Seasonal production planning took 6 weeks before. With Fidelio, it takes 2 days.”
Jonathan Gagné, CIO, Stelpro Design Inc.

The Fidelio Difference
- A 100% integrated system for all of the company, including manufacturing
- Ability to meet present and future needs
- Easy to generate real-time reports
- Automated purchasing forecast
- Bar-code scanner stocktaking
- Close collaboration throughout the implementation
- New possibilities for production such as touch screens
- Team availabilities
ROIs
- No more manufacturing delays
- 30% growth without hiring service or manufacturing staff
- 95% less time required for seasonal planning
- Reliable control configuration
- A delivery precision increase from 96% to 99.9%
- Real-time, precise inventory
- Integrated e-commerce
- Streamlined internal communication between the ordering-manufacturing-shipping departments